Data collected
Data Collection Practices
We collect personal information such as names, contact details, and preferences related to relaxation stays.
The categories of data collected depend on how users interact with our services.
Privacy Policy Overview
This policy outlines how we handle personal data collected through our services.
Data collection overview
How information is collected and how cookies work
This section outlines the categories of personal information we collect, where that information comes from, the cookie types used on the site, and the options available to manage cookie preferences.
Sources of data
Sources of Data Collection
Information may be collected when users make bookings, fill out forms, or engage with our website.
Data is received directly from users or generated through service interactions.
Cookie types
Types of Cookies Used
We use essential cookies for site functionality and analytical cookies for performance tracking.
Cookies vary by purpose and may be session-based or persistent.
Cookie controls
Cookie Management
Cookies can be managed to enhance user experience and site functionality.
Users may adjust cookie preferences through browser settings at any time.
Contact Information
Email
Phone
+41 79 783 37 41
Address
Avenue Cardinal-Mermillod 36, 1227 Carouge (Genève)
General inquiries
User Rights
User Rights
Users have rights regarding their personal data, including access and correction.
Rights may be subject to legal limitations in certain circumstances.
Requests
Exercising User Rights
Requests for exercising rights should be submitted through the provided contact methods.
We respond to verified rights requests within the timeframe required by law.
Data Retention
Data Retention Policy
Data will be retained only as long as needed for the purposes outlined in this policy.
Retention periods are reviewed periodically and data is deleted when no longer necessary.
Policy Updates
Policy Updates
Users will be notified of significant updates to this policy via our website.
Material changes to this policy are communicated through appropriate channels.
Purposes of Data Processing
Data is used for operational purposes, including service delivery and customer support.
Processing is limited to the purposes described in this policy.
Data Sharing with Partners
We may share data with service providers who assist in delivering our services.
Third parties receiving data are bound by confidentiality obligations.
Legal Disclosures
We may share data with legal authorities if mandated by law or to protect our rights.
Disclosure to authorities occurs only when required by applicable law.